Refund policy

If you need assistance, please contact us regarding any requests for returns or refunds. Please use the Contact Us! form or you may email us at
organizedmagic1@gmail.com. Include your order number when contacting us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Use the Contact Us! form or you can email us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Organized Magic is NOT responsible for any damages occurring once your order is in the hands of the delivery service.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.